Return Policy

Return Policy

At GlobalGoodTees.com, we want you to love your purchase. If you are not completely satisfied with your order, we offer a hassle-free return process to ensure your experience with us remains positive.

30-Day Return Window

  • Eligibility: Items must be returned within 30 days of the delivery date.
  • Condition: Products must be in their original condition, unworn, unwashed, and with all tags attached. Items that are damaged, worn, or altered may not be accepted for return.
  • Non-Returnable Items: Certain items, such as final sale items, gift cards, and personalized products, are not eligible for return.

Return Process

  1. Initiate a Return: To start a return, please contact our customer service team at support@globalgoodtees.com with your order number and the reason for your return. We will provide you with a Return Merchandise Authorization (RMA) number and detailed return instructions.

  2. Prepare Your Return: Pack the items securely in their original packaging, if possible. Include the packing slip and write your RMA number on the outside of the package.

  3. Ship Your Return: Ship the return package using a trackable shipping method to the address provided in the return instructions. We recommend using a carrier that provides tracking and insurance, as GlobalGoodTees.com is not responsible for lost or damaged returns.

  4. Receive Your Refund: Once your return is received and inspected, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear on your statement. Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

Exchanges

If you wish to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item. This ensures you receive your new item as quickly as possible.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@globalgoodtees.com with your order number and a photo of the issue. We will work with you to resolve the problem promptly, including offering a replacement or a full refund.

Refund Processing Time

  • Return Inspection: Returns are typically processed within 3-5 business days of receiving your package.
  • Refund Issuance: Refunds will be issued to the original payment method. Please note that it may take 5-7 business days for the refund to appear on your statement, depending on your bank or credit card provider.

Contact Us

If you have any questions about our return policy or need assistance with a return, please don’t hesitate to reach out to our customer service team:

Thank you for shopping with GlobalGoodTees.com. We appreciate your support and are committed to ensuring your satisfaction with every purchase.